Tour The Recycled Water Treatment Plant

Recycled water was initially launched in 2016 to Lennox Head households and was the first service of its kind in regional NSW. Since then its usage has saved hundreds of mega litres of precious drinking water.

Now, housing estates and North Ballina will be turned on to recycled water.

‘Recycled water is safe and crystal clear, cheaper to use and, as our shire continues to grow, key to meeting future water demands,’ said Manager Water and Wastewater, Ms

‘Traditionally, water is used only once, treated and discharged into local waterways. But with recycled water the valuable resource can be reused multiple times, which reduces demands on our precious drinking water,’ Ms Walker added.

Recycled water undergoes a rigorous treatment process before being supplied to dual reticulated homes through purple coloured pipes and taps.

Ms Walker explains the eco-friendly water service is ideal for a number of household uses, ‘Recycled water can be used for irrigating gardens, washing pets, flushing toilets and the cold washing machine tap, but cannot be used for drinking, cooking or bathing’.

‘In the last financial year, residents, businesses and farmers used 416 mega litres of recycled water – that’s the equivalent of 166 Olympic swimming pools.


Recycled water users can collect their complimentary user pack within business hours from Council’s Customer Service Centre located at 40 Cherry Street, Ballina.

National Water Week events

To celebrate National Water Week, the community are invited to go behind the scenes with a tour of Council’s Lennox Head Wastewater Treatment Facility on Wednesday 18 October 2017 between 10am to 12pm (each tour will take 30 minutes).

New users and local stakeholders are also invited to attend a launch event on Friday 20 October at 12pm, which will be held at Ballina Height’s Soccer Club, Cumbalum.

For more information or to RSVP to either of these events email or call Communications Officer, Catherine Jost on 1300 864 444.

To find out more about the innovative water service and its uses, visit

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